1. nasim 02/04/2019 at 19:28 Reply

    thank you Nafisa, for the informative blog post on fnb global account.

    But I was wondering, can this card work like a foreign card for web based purchases. For instance, if you US dollars loaded on the card, and you have an American Apple iTunes account. Could you use that card to pay for US iTunes , and app purchases? Currently US iTunes , doesn’t accept South African cards.

  2. Nafisa Akabor 02/04/2019 at 19:30 Reply

    You’re welcome.

    No, it won’t be possible. Apple in the US online only accepts US issued credit cards and the like. Even though the currency is USD, the account is still South African.

  3. Dedre Grassini 03/04/2019 at 16:17 Reply

    Thank you Nafisa. I am in USA at moment and have the USD Global Account Card. WRT lounge visits is there anything else I need to do to activate the benefit. Seem to be getting conflicting info from FNB. Where can I get a list of international lounges? Can I just go in and swipe?Thanks

  4. Nafisa Akabor 03/04/2019 at 16:26 Reply

    Hi Dedre. Just download the LoungeKey app and register with your details. It has a digital card inside the app and if you’re on iPhone you can add it to Wallet. The app also lets you search by airport/city to see what you have access to! It’s a comprehensive app with all info you need.

  5. jow 26/04/2019 at 09:01 Reply

    Can you use the global account USD in Dubai and Thailand ?

  6. Nafisa Akabor 26/04/2019 at 09:53 Reply

    Hi Jow. I haven’t done it myself but I would think it is possible but then you probably have to factor exchange rates also above what you paid to load money onto the card initially. BUT call FNB to ask.

  7. Susan Bird 28/04/2019 at 23:48 Reply

    Hi, did apply for Global FNB Account.Received it Fryday as traveling to Turkey.Problem I cant’s make direct transfer like you stated R1 000.Card in euros more for use of slow lounge at Istanbul airport for 10 hour plus wait for flight. Gay at Grove FNB cant assist my and said I must pay euros in to Global account.
    Feel stuck because fly this coming Tuesday 30 April.

    Kind regards.

    • Nafisa Akabor 02/05/2019 at 12:18 Reply

      It is under transfers between accounts. If you have an account it’s linked to your profile and you should move money easily between the two. Try calling the call centre or using the secure chat on the app for assistance.

  8. Muhammed Parker 13/05/2019 at 21:19 Reply

    Hi. I read somewhere that there is a charge for cash withdrawals at ATMs, which is totally understandable. However I wanted to know if you pay any additional charges for POS swipes?

    • Nafisa Akabor 16/05/2019 at 11:00 Reply

      Hi. No you don’t pay for POS swipes. As mentioned in my post, “lets me pay for stuff in the Euro zone as if I were a local; meaning the rate is 1:1 once you’ve loaded currency on it.”

  9. Sone 14/05/2019 at 13:08 Reply

    Hi Nafisa,

    Do you think it would be possible to order more than one global account card? for safety purposes.

    thanks 🙂

    • Nafisa Akabor 16/05/2019 at 10:59 Reply

      Hi Sone. You can order more than one if they are different currencies, as far as I know. But please check with FNB directly.

  10. Fatima 25/05/2019 at 11:13 Reply

    Hi Nafisa , thank you for all the useful info. just checking ,which card details should be used to created the lounge key account ?

    • Nafisa Akabor 27/05/2019 at 10:25 Reply

      Hi Fatima. The Global Account card that you ordered is the card that you will use, so not your Cheque or CC.

  11. Leribe 27/05/2019 at 01:37 Reply

    Hi Nafisa. Thanks for this post. Are there card fees associated with the Global Account? Wouldn’t want to pay fees for a card that I’d use 2 or 3 times a year…

  12. Thomo Moraka 28/05/2019 at 14:57 Reply

    thanks for the information shared above, I have just applied for the card as I am travelling to Europe, is it possible to use the card for online purchases/transactions

    • Nafisa Akabor 28/05/2019 at 15:07 Reply

      I doubt it can be used for online purchases. For example, Apple is the US don’t accept any credit card that is issued out of the US. This is not something I can answer though because it would depend on the merchant and what they accept.

  13. Farouk Salwary 05/06/2019 at 19:01 Reply

    Hi Nafisa I’m travelling to Malaysia and Dubai with Emirates.

    I took the global card because I read about the international slow lounge access.

    Are these lounges as easy to access as they make it seem?

    • Nafisa Akabor 07/06/2019 at 10:45 Reply

      Hi. Slow Lounge is only in South Africa, they’ve partnered with other lounges internationally.

      I’m sorry I can’t answer that because there is no way I could know that?

  14. THEA 06/06/2019 at 22:39 Reply

    Hi Nafisa. Would you be able to access the lounges with the info on you phone/app only. Do they accept it that way or must you show your card?

  15. Werner Viljoen 19/06/2019 at 10:24 Reply

    Hi Nafisa, do they charge you to withdraw money at an ATM? And if so, ho much? But swipes are free?

    • Nafisa Akabor 20/06/2019 at 16:09 Reply

      Hi. Yes, that’s correct. The fees depend on which ATM you use. Don’t trust the convenience ones inside supermarkets or near famous landmarks, they charge a lot. Best to use an official bank ATM. You’d have to check with them. Swipes are free yes, so if you have a EURO card and swipe it in a country that accepts EURO, only that amount will go off. Thanks

  16. Des 20/06/2019 at 22:09 Reply

    Hi Nafisa I have a similar problem as you had with different names. My FNB global card still in maiden name and my passport in my married name. Did you have problems gaining access to lounges or should I take copy of marriage certificate to verify?

    • Nafisa Akabor 23/06/2019 at 21:03 Reply

      Hi Des. I don’t carry my certificate but I am in a unique position where I have my cheque card in my married name and credit card in my maiden name, so I show both and they don’t have an issue. But once I was asked for a copy of my marriage certificate. I suggest you keep a digital copy on your phone.

  17. Peter 26/06/2019 at 14:18 Reply

    Hi Nafisa, your article is simply enlightening! However, I am curious as to the difference in charges between FNB Forex (which adds his swift + commission fees) and the Global Account forex when you transfer into the GA, which will save me more? Regarding the loungekey list, is it valid for all global loungekey lounges regardless of the one currency it is holding ?

    • Nafisa Akabor 01/07/2019 at 11:26 Reply

      Hi, please contact FNB about fees.

      Regarding the lounges, yes, it’s whatever appears on the LoungeKey app.

  18. Naseehah 01/07/2019 at 14:30 Reply

    Hi Nafisah was searching info about the global card and came across your blog…thank you for this usefull info…Will be traveling in the next week do u perhaps know if u could take a partner with into the lounge or would that be charged for?

    • Nafisa Akabor 01/07/2019 at 15:38 Reply

      Hi there. Have you had a chance to read my post? I answered that question in the second last paragraph 😉

  19. P-J 02/07/2019 at 13:09 Reply

    Hi Nafisa, been travelling for two months with My Global account. Been so easy and saved me lots of banking and conversion fees, especially since the Rand has been dropping so much.


    • Nafisa Akabor 02/07/2019 at 13:44 Reply

      Hi P-J. That’s really handy. Thank you so much for dropping by and letting me know. I love to hear reader experiences 🙂

  20. Mohale Maake 07/07/2019 at 10:34 Reply

    Hi Nasifa, do you have to pay for attending the Longue if yes how much . I’ve got the card and the Longuekey app .

  21. jacques 12/07/2019 at 10:43 Reply

    HI Nasifa, did they charge you to deposit funds into the global account?

  22. Nomi 31/07/2019 at 10:32 Reply


    How was getting access to the lounges?

  23. Chris 05/08/2019 at 11:33 Reply

    Hi Nafisa,

    The Global account from FNB is one of their best-kept secrets. I used it for my trip to Greece in June as well as the stopover in Dubai. We were able to get into the lounges without a problem and there were no additional costs. What an absolute pleasure. Thanks for your blog on it otherwise I would’ve never known about it.

    • Nafisa Akabor 08/08/2019 at 15:32 Reply

      Hi Chris. Thank you for your feedback. I’m so glad you came across my blog in time and made the best use out of it. I agree it’s a best-kept secret.

  24. Pelo 11/08/2019 at 08:49 Reply

    Hi Nafisa

    Do you know if I can get multiple access within 24 hours?

    I will be traveling through Dubai. Arriving there midnight and would like to rest a bit then go explore the city. I also want to freshen up before my flight around midday

    • Nafisa Akabor 14/08/2019 at 17:56 Reply

      Hi, I think it’s best you contact the lounge directly and ask.

  25. George 13/08/2019 at 17:20 Reply

    Hi there, I have the Global card and downloaded the Loungekey App, however, I am unable to locate OR Thambo on the app??

  26. Bianca 13/08/2019 at 22:18 Reply

    Hi Chris

    We’re you able to get into the lounge at Dubai Airport just by using the FNB global account?? my hubby and I are traveling for the first time to Europe next month. Emirates says they charge 100USD to access the lounge per person but FNB says you can access with just the global card, is this true? don’t want to get this card if it’s not going to be worth it, we don’t travel often (first time) we thanx!

  27. James Black 18/08/2019 at 16:28 Reply

    What a cool blog! Getting this card 🙂

  28. shaakirah 23/08/2019 at 12:03 Reply

    Would you know how long does it take for the card to be delivered and how would you get a replacement card?

  29. Niek 27/08/2019 at 16:27 Reply

    At Dubai Airport you can’t access the Emirates lounges with Loungekey. There are other lounges at Dubai airport accessible with Loungekey (check http://www.loungekey.com/sasignature). For Emirates lounges you need to pay $100 pp

    • Nafisa Akabor 02/09/2019 at 10:31 Reply

      Hi, yes, no airline allows third party access via an app. It only works for lounges that are not attached to an airline.

  30. Wendy 16/09/2019 at 15:38 Reply

    Hi Nafisa
    Can you withdraw cash at a SA atm if you still have funds left after you return to SA.

    • Nafisa Akabor 17/09/2019 at 09:22 Reply

      Hi, I haven’t tried that because I travel fairly often so keep whatever is left and keep topping up. Best to ask FNB.

  31. ronelle 09/10/2019 at 07:55 Reply

    Hi Nafisa. ive just opened a global account as i will be travelling to Australia. ive tested it out and see the money in AUD. I just want to know if it will be ok to deposit money into this account from Australia as i am expecting money to come in from that side as well

  32. Faseeha 09/10/2019 at 08:40 Reply

    Hey Nafisa!!

    Thanks for this information, the account seems worth it just for the Lounge Key access!

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